For any non-emergency eye concerns, we are now scheduling telehealth consultations via Webex.
Simply click here to request an appointment.
We will send you a calendar invitation with all the instructions you need to prepare for your online medical visit.
FREQUENTLY ASKED QUESTIONS:
Q. Is my eye problem something the doctor can handle online?
A. It depends. Our team will discuss the nature of your eye or vision problem with you. If the doctor believes your case is an emergency requiring an in-person visit or a referral, that will be arranged.
Q. What sorts of conditions are best for telehealth visits?
A. If the problem is one that can be diagnosed through an external visual examination of the eye, then a remote telehealth visit is a great option. Our team will consult with you and advise you whether or not a telehealth visit is right for you.
Q. How much does a telehealth visit?
A. If the doctor decides that a telehealth visit is appropriate, the appointment will be billed as usual. You should be able to submit the charges to your insurance company for reimbursement subject to your normal requirements for co-pays and deductibles.
Q. What do I need to download?
A. Prior to the start time of your visit, please make sure you have a Webex app loaded on your mobile phone, tablet, or computer. Mobile phones work best for giving the doctor a good, closeup view of your eye! Please be sure to start the application and make sure it is running before the scheduled appointment time.
Apps available here:
Q. I have the Webex application on my phone. Now, what do I do?
1. Launch the app using the link in the calendar invitation we will send you
2. Accept terms of service
3. Type in your name and email address
4. Allow your camera and microphone to work with Webex
5. Make sure the microphone and camera icons are grey and not red! Then click Join.